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Warranty


Best Warranty in the Central Vac Industry

Hi-Tech Vacuums

Your VACUFLO® system is covered by the industry's best warranty! VACUFLO's Lifetime Limited Warranty covers ALL permanently installed components (including motors, PC boards, dirt canisters, tubing and inlet valves) of your system for as long as you live in your home. A labor warranty offers additional protection, covering the cost of service calls. VACUFLO True Cyclonic units offer 3 years of included labor, while VACUFLO Filtered Cyclonic units feature 1 year of included labor. Warranty details are below.

Hi-Tech Vacuums

VACUFLO Central Vacuums are manufactured by H-P Products, Inc., 512 W. Gorgas Street, Louisville, Ohio, 44641. The following is the exclusive limited warranty provided by H-P Products, Inc. All permanently-installed components of the VACUFLO Built-In Central Vacuum System are warranted to be free from defects in material and workmanship under normal use and care as long as the original consumer owns the home of the original installation or until the system is removed from its original installation location, whichever occurs first.

In the event of a defect in permanently installed components of the VACUFLO System, an authorized VACUFLO dealer should be contacted. The dealer will repair or replace (at H-P Products, Inc.'s option) any permanently installed defective part or parts at your location at no labor cost for a period of three (3) years. Thereafter, repaired or replacement (at our option) part or parts will be provided to you for any items under warranty.

Attachments: VACUFLO cleaning attachments including: turbine power brushes, non-electric hoses, wands, tools and tool caddies are warranted to be free from defects in material and workmanship under normal use and care for three (3) years from original date of consumer purchase. In the event of a defect in a VACUFLO cleaning attachment, the attachment will be repaired or replaced (at H-P Products, Inc. option) at an authorized VACUFLO dealer location at no cost to you for three (3) years from original date of consumer purchase. Electric powerheads and hoses are warranted to be free from defects in material and workmanship under normal use and care for one (1) year from original date of purchase, as more fully set forth in the electric powerhead manual. There is no warranty for consumable items such as light bulbs, belts and beater brushes.

Non-residential: In non-residential applications the VACUFLO System will be free from defects in material and workmanship for one (1) year from the date of purchase. Hoses, tools, turbine attachments and other attachments will be free from defects in material and workmanship for ninety (90) days from the date of purchase.

Limitations of Warranty: This Limited Lifetime Warranty begins on the date of the original purchase of the unit. This Limited Lifetime Warranty does not cover (a) any power unit purchased from a non-authorized VACUFLO dealer; (b) any VACUFLO central vacuum system which has not been installed in accordance with manufacturer's recommended instructions; (c) any VACUFLO central vacuum system or attachment which has been altered or modified in any way; (d) any VACUFLO central vacuum system or attachment which has been damaged due to misuse, negligence, accident, or improper operation; (e) any damage due to shipping and handling; (f) any damage due to installation or faulty installation; (g) any VACUFLO central vacuum system or attachment upon which an unauthorized repair or service has been performed; or (h) the Hide-A-Hose Retractable Hose Management System.

AS A CONDITION PRECEDENT TO WARRANTY COVERAGE HEREUNDER, YOU MUST HAVE REGISTERED THE VACUFLO CENTRAL VACUUM POWER UNIT ONLINE AT www.cvacregistration.com, OR BY COMPLETING AND MAILING THE WARRANTY REGISTRATION CARD. PROOF OF PURCHASE MAY BE REQUIRED.

THIS WARRANTY IS A SOLE AND EXCLUSIVE WARRANTY. ALL OTHER WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE EXCLUDED. THIS WARRANTY COVERS ONLY LIABILITY AND RESPONSIBILITY DESCRIBED HEREIN AND THERE IS NO LIABILTY FOR ANY CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES ARISING FROM THE USE OF THIS SYSTEM.

Some states do not allow exclusion or limitation or warranties or limitation of incidental or consequential damages so the above exclusion may not apply to you. This warranty gives you specific legal rights, and you may have other rights that vary from state to state.

Filtered Cyclonic Lifetime + 1 Limited Warranty

VACUFLO Central Vacuums are manufactured by H-P Products, Inc., 512 W. Gorgas Street, Louisville, Ohio, 44641. The following is the exclusive limited warranty provided by H-P Products, Inc. All permanently installed components of the VACUFLO Built-In Central Vacuum System are warranted to be free from defects in material and workmanship under normal use and care as long as the original consumer owns the home of the original installation or until the system is removed from its' original installation location, whichever occurs first.

In the event of a defect in permanently installed components of the VACUFLO System, an authorized VACUFLO dealer should be contacted. The dealer will repair or replace (at H-P Products, Inc.'s option) any permanently installed defective part or parts at your location at no labor cost for a period of one (1) year. Thereafter, repaired or replacement (at our option) part or parts will be provided to you for any items under warranty. Filter cartridges are not covered under warranty and should be replaced yearly.

Attachments: VACUFLO cleaning attachments including: turbine power brushes, non-electric hoses, wands, tools and tool caddies are warranted to be free from defects in material and workmanship under normal use and care for three (3) years from original date of consumer purchase. In the event of a defect in a VACUFLO cleaning attachment, the attachment will be repaired or replaced (at H-P Products, Inc. option) at an authorized VACUFLO dealer location at no cost to you for three (3) years from original date of consumer purchase. Electric powerheads and hoses are warranted to be free from defects in material and workmanship under normal use and care for one (1) year from original date of purchase, as more fully set forth in the electric powerhead manual. There is no warranty for consumable items such as filters, light bulbs, belts and beater brushes.

Non-residential: In non-residential applications the VACUFLO System will be free from defects in material and workmanship for one (1) year from the date of purchase. Hoses, tools, turbine attachments and other attachments will be free from defects in material and workmanship for ninety (90) days from the date of purchase.

Limitations of Warranty: This Limited Lifetime Warranty begins on the date of the original purchase of the unit. This Limited Lifetime Warranty does not cover (a) any power unit purchased from a non-authorized VACUFLO dealer; (b) any VACUFLO central vacuum system which has not been installed in accordance with manufacturer's recommended instructions; (c) any VACUFLO central vacuum system or attachment which has been altered or modified in any way; (d) any VACUFLO central vacuum system or attachment which has been damaged due to misuse, negligence, accident, or improper operation; (e) any damage due to shipping and handling; (f) any damage due to installation or faulty installation; (g) any VACUFLO central vacuum system or attachment upon which an unauthorized repair or service has been performed; or (h) the Hide-A-Hose Retractable Hose Management System.

AS A CONDITION PRECEDENT TO WARRANTY COVERAGE HEREUNDER, YOU MUST HAVE REGISTERED THE VACUFLO CENTRAL VACUUM POWER UNIT ONLINE AT www.cvacregistration.com, OR BY COMPLETING AND MAILING THE WARRANTY REGISTRATION CARD. PROOF OF PURCHASE MAY BE REQUIRED.

THIS WARRANTY IS A SOLE AND EXCLUSIVE WARRANTY. ALL OTHER WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE EXCLUDED. THIS WARRANTY COVERS ONLY LIABILITY AND RESPONSIBILITY DESCRIBED HEREIN AND THERE IS NO LIABILTY FOR ANY CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES ARISING FROM THE USE OF THIS SYSTEM.

Some states do not allow exclusion or limitation or warranties or limitation of incidental or consequential damages so the above exclusion may not apply to you. This warranty gives you specific legal rights, and you may have other rights that vary from state to state.

Hide-A-Hose Warranty

Hide A Hose Inc. warrants that the Hose, Fittings, and Valve when used for household purposes, pursuant to seller's instructions, will be free from defects in materials and workmanship for a period of three (3) years from the date of the initial consumer purchase. Hide A Hose Inc. warrants that the RF Handle (not including battery) when used for household purposes, pursuant to seller's instructions, will be free from defects in materials and workmanship for a period one (1) year from the date of initial consumer purchase. Hide A Hose Inc. warrants the accessories when used for household purposes, pursuant to seller's instructions, will be free from defects in materials and workmanship for a period of (3) years from the date of the initial consumer purchase. Hide A Hose Inc. warrants the above mentioned products when used in a commercial application to be free from defects in materials and workmanship for a period of ninety (90) days from the date of the initial consumer purchase. This warranty is limited to the replacement of defective parts and any costs of shipping shall be incurred by the purchaser.

THIS WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, AND HIDE A HOSE INC. SPECIFICALLY DISCLAIMS RESPONSIBILIITY FOR CONSEQUENTIAL AND INCIDENTAL DAMAGES, AND LIMITS THE IMPLIED WARRANTY OF MERCHANTABILITY TO THE PERIOD OF EFFECTIVENESS OF THIS EXPRESS WARRANTY. Hide A Hose Inc. - 16726 146th SE Suite 135 Monroe WA 98272

Vroom and Spot Warranty

Vroom and Spot are warranted to be free from defects in material and workmanship under normal use and care for three (3) years from original date of consumer purchase. In the event of a defect in Vroom or Spot, it will be repaired or replaced (at H-P Products, Inc. option) at an authorized dealer location at no cost to you for three (3) years from original date of consumer purchase. In non-residential applications Vroom and Spot are warranted to be free from defects in material and workmanship for 90 days from the date of purchase.

Accessory Warranty

All turbine power brushes are warranted to be free from defects in material and workmanship under normal use and care for three (3) years from original date of consumer purchase. When purchased with a VACUFLO Central Vacuum System, VACUFLO cleaning attachments including: non-electric hoses, wands, tools and tool caddies are warranted to be free from defects in material and workmanship under normal use and care for three (3) years from original date of consumer purchase. In the event of a defect in a VACUFLO cleaning attachment, the attachment will be repaired or replaced (at H-P Products, Inc. option) at an authorized VACUFLO dealer location at no cost to you for three (3) years from original date of consumer purchase. Attachments purchased separately from the system as well as any Electric powerheads and hoses are warranted to be free from defects in material and workmanship under normal use and care for one (1) year from original date of purchase, as more fully set forth in the electric powerhead manual. There is no warranty for consumable items such as filters, light bulbs, belts and beater brushes.

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